By far the BEST garage service I have ever had from beginning to end. When my car randomly broke down on the side of the road, they came and towed my car to the garage. and I was immediately taken care of when I arrived on site. They explained everything they were doing during the process to ensure I understood what they were working on. Their staff are incredibly friendly and clearly very knowledgeable about fixing cars. The owner even drove the car down the road to ensure it was in good working condition before I got behind the wheel. In addition to their customer service, their cost is also incredibly fair. They charged me 1/4 of what I was anticipating the cost would be based on what needed done. I cannot thank this team enough for all of their help and kindness. Highly recommend using Lokuta's garage for any and all of your car needs!!
I was stuck in the height of the snow storm on February1, 2021. I desperately needed to be towed out of a ditch. Lokuta's Garage was there for me and did not take advantage of me despite the horrific weather conditions. This was no easy task but they did it with a smile and made sure I was safely on my way. Jay, you and your employee are from the nicest individuals I've ever met. You saved the day for me and my family.
I hardly write reviews, I think this is my longest Google review, but I felt compelled to write one for Lokuta's Garage because they were such a lifesaver yesterday! Given my own personal experience with Lokuta's I don't understand how others are leaving 1-star reviews so I felt that people should know that I had a really positive 5-star experience with them.
I was on a last-minute ski trip 2.5 hours away from home and about to take my kids up to the slopes when the rental car wouldn't start. It's Sunday morning so most places were closed or unavailable. Lokuta's was the 7th phone number that I called because they were ranked 7th in my Google results. I spoke to Lindsay who was super nice, helpful, and straight to the point. I explained to her the problem and she said that Jay would arrive in about 40 minutes. Jay arrived on-time, to the minute, and went right to work on my car. He quickly diagnosed and fixed the problem and my car was ready to drive again. Both Lindsay and Jay were super nice and helpful, and I wished that they were the FIRST number that I called as I wasted so much time calling and speaking to the other 6 places that were higher ranked in Google results. It took Lokuta's less than an hour to get me back on the road again so from my experience, Jay & Lindsay from Lokuta's should be your FIRST call. Thank you both!
We were travelling from Canada when a part of our van broke. Since they knew we were travelling they looked at it the next day. Since it was a big job that needed expertise, they contacted for us a place nearby that could do the repair we needed. We recommend this place, and we are back on the road ! Thanks to jay and his team
Only five stars because that is all there is. I would give more stars if possible.
I am a semi driver and I called Jay was out within 30 minutes. He asked me questions on what my truck was doing and tried to diagnose the problem before he came out. Once on site Jay spent over 1 hr trouble shooting to try and save me a tow bill. Once he towed me to his shop he continued to diagnose the problem at midnight. He told me that it was going to need his mechanic in the morning and offered me a ride to a hotel and I decided to sleep in the truck. The next morning my truck was diagnosed with a major repair problem with #6 cylinder and something went thru the turbo, "major job". Jay and his family checked on hotels nearby as I booked a flight for home, they took time out of their own life to bring me to a hotel and Jay even offered me a car if I needed to run around. I am from a small town in Missouri and it is hard to find people as Genuine and kind as these folks. I plan to stay in contact with these folks and highly recommend them to anyone.
Thank you all very much.
How can I ever ty both, Jay and Linsey. Ur kindness will not be forgotten. Fantastic Business Jay and Linsey, the gentleman that serviced my car, couldn't get any better! I recommend this garage highly, Husband Wife Team are very professional and reliable. May God's blessings peace and love cover your family along with your business family and their families. Sincerely with love and prayers, Linda Mac.